Who We Are
A family-owned team you can count on.
Fifteen years of honest work, major-brand expertise, and a crew that treats every home like it's their own.
Our Story
BUILT ON FAMILY, RUN ON TRUST
Triple A Plaza is a family-owned and operated service company specializing in the installation and repair of electrical appliances from the most recognized brands in the market. For more than fifteen years, we've been the team homeowners and property managers across New York and New Jersey call when they want the job done right the first time.
We give you the professional advice you need — whether it's worth repairing your current appliance or time to replace it. Our diagnostic fee is included in the total service cost, and our customer service team is here for everything from scheduling your appointment to answering questions after the job is done.
What started as a small shop has grown into a certified team of technicians, administrators, and support staff — but our approach hasn't changed: fast, efficient, honest service. That's how we earned our reputation, and it's how we plan to keep it.
Leadership
Meet Armida Peña
Chief Executive Officer
As CEO, Armida leads Triple A Plaza with a clear focus on service quality, operational excellence, and the long-term relationships that have made the company a trusted name across New York and New Jersey.
Under her direction the team has grown from a small family shop into a certified, multi-discipline crew — all while staying true to the values that shaped the business from day one. She's hands-on with customers, protective of her team, and fiercely committed to the standard of work that goes out our door.
Why We're Here
MISSION & VISION
Mission
To be a leading company providing services related to the maintenance and repair of appliances, offering services of the highest quality and at a fair price.
Vision
To grow as a company while delivering quality, punctuality, and commitment in our services — through the ongoing development of our team and the attentive service we bring to every client.
How We Work
OUR VALUES
Honesty
Straight answers, fair pricing, no surprises — from the first call to the final invoice.
Passion
We genuinely love what we do, and that shows up in the care we bring to every appointment.
Efficiency
Genuine parts in stock and experienced technicians mean most repairs finish in a single visit.
Quality
Factory-trained workmanship and authorized parts — work you can rely on for the long haul.
The People
OUR TEAM
One family at the top, two teams below — technical service on one side, operations and admin on the other.
Armida Peña
Chief Executive Officer
Victor Peña
Appliance Technician Manager
Jeremiah Lugo
Appliance Technician Junior
Juquila Anayolt
Appliance Technician
Eduardo Marte
Appliance Technician Assistant
Leyris Peña
Administrative Manager / RRHH
Lacie Gordon
Logistics Manager
Julieann Lugo
Billing Specialist
Vanyeli Rodríguez
Administrative Assistant
Where We Work
NEW YORK & NEW JERSEY
We service all major brands and models across the New York and New Jersey metro area. Whether it's a single-unit home or a multi-building property, our scheduling team will get a qualified technician to your door.
Trust Signals
CERTIFICATIONS & AFFILIATIONS
Authorized, certified, and recognized by the organizations that set the standard for our industry.
Ready to get it fixed?
Tell us about your appliance and we'll get back with a diagnostic time that works for your schedule.